Malwarebytes is undoubtedly one of the most used and most popular anti-malware solutions as far as the security market is concerned. It provides a wide range of security features and tools to deal with all types of malware such as viruses, key loggers, trojans, browser hijackers, adware, etc.
Due to its efficiency in detecting the malware that other anti-malware could not, it is highly popular. It is available in both free and paid versions, and from the CEO of an IT MNC to an amateur freelancer, everybody uses it.
However, some people experience a hard time for using it. No matter what they do, they could not figure out a way to open it. There could be a number of reasons for that happening. It also makes user wonder whether Malwarebytes is safe?
In this guide, we would discuss the possible reasons why Malwarebytes won’t open and some ways to fix it.
Why is Malwarebytes not Opening in Windows?
After giving several tries, you might be wondering why won’t Malwarebytes open on your system? Well, there can be two main possible reasons for that.
1. Malware Attack
The first reason could be that malware has attacked your device and is preventing the executable file for launching the Malwarebytes to run. The executable file mbam.exe is responsible for running the Malwarebytes. It is either been blocked or deleted by the malware which is already present on your system. The only solution is to rename the executable file. We will discuss how to do that in the next section.
2. User Account Corrupted
If you are running Windows 10 with a corrupted or damaged user account, then it will block several applications to run, including Malwarebytes. Operating Windows 10 without a proper user account can be harmful to your system as well as your personal data too. In such cases, you need to try switching to a different profile.
Fix the Malwarebytes not opening issue
Method 1: Rename the Executable File
If the problem is due to the executable file, try to rename it. As already mentioned that some advanced malware blocks the executable files of anti-malware programs so that it cannot interfere in their malicious activity.
Renaming the Malwarebytes’ executable file is straightforward.
1. Right-click on the Malfarefox shortcut icon present at the desktop, and from the context menu, click on Open File Location option to find the installation folder of the application.
2. In the installation folder, look for the executable file named mbam.exe.
3. Right-click on the file and from the context menu select Rename option
4. Make sure to keep such a file name that could not be blocked by the malware. You can keep the name of the core Windows process, such as explorer.exe.
5. After renaming, relaunch Malwarebytes and check if it opens. Click on the scan option upon its opening, and Malwarebytes will then update its database.
6. Restart your computer after the scanning is completed. Again open the Malwarebytes application and recheck if it is running or not.
You can check out Malwarebytes alternatives and get your work done without spending time on fixes.
Method 2: Create a New User Account
As already mentioned, if you are trying to run Malwarebytes in a corrupted user account, then Windows 10 will block it from running.
A solution for this is creating a new user account in Windows 10.
1. Go to settings from the Start menu and look for Accounts and click on it.
2. On the left side click on Family & other users
3. Choose Add someone else to this PC option, which is under Other users heading.
4. On the next Window, click on I don’t have this person’s sign-in information.
5. Choose Add a user without Microsoft account on the next Window.
6. Add name and password(optional) on the following Window, and after clicking Next, your new account is ready.
Now log-in with your new account and try running Malwarebytes. It should run smoothly.
Method 3: Run Malwarebytes Chameleon
When Malwarebytes is not opening in the usual way, it is safe to switch to Malwarebytes Chameleon. It is a unique tool of Malwarebytes, which enables you to install and run the Malwarebytes even when malicious programs continuously block it to run.
1. Go to the official page of Malwarebytes Chameleon to download it.
2. After the download gets completed, extract the content of the zip file in a folder.
3. Open the extracted folder and look for chameleon.chm file an open it
4. Follow the instructions of this help guide.
Malwarebytes should run smoothly after this.
Method 4: Try running Malwarebytes as Administrator
If none of the above steps worked, then try running the Malwarebytes application as an administrator. You can simply do it by right-click on the desktop-icon and from the context menu choose Run as administrator.
However, it is recommended to set Malwarebytes to run as an administrator permanently. Here is how you can do that.
1. Again open file location folder as directed in Method 1.
2. Look for mbam.exe file, right-click on it, and from the context menu choose Properties.
3. Open the Compatibility tab.
4. Check the option box “Run this program as an administrator” box and confirm changes by clicking on Apply.
Method 5: Run Malwarebytes in Safe Mode
Our main aim in this guide is to run Malwarebytes just once, and it will then catch and remove all the malware programs, including the one which is preventing it from opening. For that, we can now try opening Malwarebytes in Windows Safe Mode. Once it successfully runs in Safe Mode, then it should run in regular mode too.
1. Restart your PC
2. Once you see the Windows logo on the screen, hit the f8 button on the keyboard. If you hit the key at the right time, you will be able to see a black screen with some command written in white.
3. Using the keyboard arrow keys, navigate to Safe Mode with Networking and hit the Enter key.
4. It will take some time in loading, and you will be booted in Safe Mode.
5. Run Malwarebytes here and scan for the malware.
6. After the scanning gets completed, restart the PC in regular mode and check whether Malwarebytes is running or not.
Method 6: Reinstall Fresh Malwarebytes Application
The methods mentioned above should 100% work, but under certain circumstances, there is a possibility that they didn’t work for you. Unfortunately, now you don’t have any other solution other than reinstalling the Malwarebytes on your system. Before that, don’t forget to keep your key ready if you are using the premium version so that you can activate it right away.
- Uninstall the Malwarebytes by navigating to Control Panel -> Uninstall a program.
- Download the fresh and latest installer file of Malwarebytes from the official site.
- Install the file and check whether it is opening or not.
Malwarebytes Not Opening on Windows FAQ
1. Is Malwarebytes Windows 10 compatible?
YES, Malwarebytes is absolutely compatible with Windows 10 systems. It is a cross-platform application, available to download for Windows, Android, iOS and macOS. In fact, it is one of the best anti-malware programs for Windows 10.
2. Why is Malwarebytes not opening on my computer?
As mentioned in this guide, there could be a number of reasons for Malwarebytes not running on your system. Like installation error, malware attack, etc. Follow the steps provided in this guide, and you will be able to run Malwarebytes on your system smoothly.
3. Is Malwarebytes necessary with Windows Defender?
Although it is NOT necessary to install Malwarebytes along with the Windows Defender, there is no harm in doing so. In fact, together they provide your system with complete protection from the modern external threats and traditional threats. Best of all, they complement each other and work smoothly without troubling your system resources much. Moreover, they both are free.