“Windows Security Alert” is a fake alert generated by malicious websites to trick Windows users into calling the bogus tech support helpline number. It is similar to fake alerts like – “Your Computer has been Blocked,” and “Do not Press any Key“.
If you are receiving the “Windows Security Alert”, it might be because of one or more of the following reasons:
- You have visited a malicious Ad generating website that has redirected or sent a pop-up on your browsing screen.
- Your computer system might have been infected with Adware.
- You might have installed a rogue software thinking it as a legitimate one.
When you get the “Windows Security Alert,” you will see the following error message on your screen while browsing.
support.windows.com says: ** Windows Security Alert ** Internet Security Alert! Code: 055BCCAC9FEC Do not ignore this critical alert. If you close this page, your device access will de disabled to prevent further damage to our network. Your device has alerted us that it has been infected with a Suspicious Activity. The following information is being stolen: > Facebook logins > Credit Card details > Email Account Login > Photos stored on this device Please call us immediately at: +1 844 885 0155 You must contact us immediately so that our engineers can walk you through the removal process over the phone. Please call us within the next 5 minutes to prevent your device from being disabled.
Looking at the error message, you can clearly understand that it is fake and only sent to scare the user so that they call on the phony helpline number. After a user calls that number, the fraudster would first ask for the private information and then eventually request remote access to the system to fix the issue. After remote access is gained, the scammer relies on confidence tricks typically involving utilities built into Windows and other software to gain the victim’s trust to pay for the supposed “support” services, when the scammer actually steals the victim’s credit card account information.
It is imperative to know that Microsoft, who owns the Windows OS, never include a phone number in their error message. Also, a big organization like Microsoft would never ask its users to call them to get the solution.
More such fake alerts pretending to be from Microsoft are:
- Microsoft Azure Scam
- “Error # 268D3” Pop-ups
- Critical Microsoft Alert Scam
- Microsoft.com.eu.pcsafe4.win Fake Warning
What is “Windows Security Alert”?
“Windows Security Alert” is adware. It is a malicious application that uses several methods to enter your system. In which the prime method of its spreading is software bundling. It is bundled with free or pirated software, and when users install such software, it enters their computer. Its primary purpose is to display ads on your system.
The ads you see due to “Windows Security Alert” often try to promote fraud and malicious products. This adware has spying capabilities; it tracks your internet activities such as browsing history, search history, IP address, and location. It could even steal your credit card and banking login details.
“Windows Security Alert” stays hidden in your system by pretending to have some useful features. Users think they have a helpful program installed, but they aren't aware it is displaying malicious ads and tracking them. It is better to remove this adware right now.
|Threat Name:||“Windows Security Alert”|
|Brief Description:||Malicious add-on or extension can perform various unwanted tasks on computer.|
|Removal Tool:||▼ DOWNLOAD MalwareFox|
Procedures to Remove “Windows Security Alert”
Removal steps on this page will help you get rid of the threat effectively using tools and virus scanners. Please make sure that you will carry out the guide in exact order.
Procedure 1: Uninstall “Windows Security Alert” from Windows Control Panel
1. Begin the removal process by uninstalling the adware program from Windows. To do this, we need to open Control Panel. Please ensure that you are logon with the Administrative privilege to access this function.
Accessing Control Panel in Windows 8 and Windows 10
- On your keyboard, Press Windows Key + X.
- Once Quick Access Menu appears on the screen, please click on Control Panel.
- Control Panel window will open. Please proceed to the next step which is uninstalling “Windows Security Alert”.
How to access Control Panel in Windows XP, Windows Vista / 7
- Click on Start button that can be found on bottom left corner of the screen.
- From the list, choose Control Panel to access settings of Windows and make the needed changes.
2. Under Programs, click on Uninstall a program. It will open a program and features window where-in you can uninstall, change, or repair installed software.
3. Look for adware title or any suspicious name that was installed recently. To do this, you need to arrange the items chronologically. Click on 'Installed On' to display the latest program that looks unfamiliar.
4. Select adware relevant to “Windows Security Alert” or any suspicious items. Then, click on Uninstall button to remove it from Windows.
5. If it prompts for confirmation, please click OK button to proceed.
Procedure 2: Scan and remove “Windows Security Alert” files with MalwareFox Anti-Malware
To remove “Windows Security Alert”, download MalwareFox Anti-Malware. This tool is effective in getting rid of Trojans, viruses and malware.
1. After downloading, please install the program using the default settings.
2. At the end of the installation, please make sure that it will download necessary updates.
3. Once update has completed, MalwareFox will launch.
4. Click on SCAN button to start the detection process.
5. After thorough scanning, infection result will be displayed. Remove all threats detected by this anti-malware program after the process.
Procedure 3: Scan Computer in Safe Mode Using Installed Anti-virus Program
1. When troubleshooting a PC, one common step is to boot operating system into Safe Mode with Networking. The same approach will be used in the removal of “Windows Security Alert”. Please execute instructions based on your Windows OS version.
Start Windows 8 / Windows 10 in Safe Mode with Networking
- Close all running programs on your computer because we will need to restart Windows on this procedure.
- Press and Hold Shift key on your keyboard while clicking on Restart.
- You will then be presented with Troubleshooting Options.
- Click on Troubleshoot icon.
- Then, Click on Advanced Options icon.
- Select Startup Settings icon and then, Click on Restart button.
- When Windows restarts, it will prompt to choose number from the list of options. Press the number on your keyboard that corresponds to Safe Mode with Networking, commonly number 5.
- Once in Safe Mode, please proceed to the next step which is running a virus scan on the computer.
Start in Safe Mode with Networking (Windows XP / Vista / 7 Instruction)
- Please restart the computer and just before Windows start, press F8 on your keyboard repeatedly. You will be presented with Advanced Options Menu.
- From the selections, choose Safe Mode with Networking. Please use keyboard's arrow up/down to navigate between selections and press Enter to proceed.
2. Once your Windows is running in Safe Mode, open your installed anti-virus programs and update it to the most recent version by automatically downloading necessary updates.
3. Thoroughly scan the computer and remove all identified threats. Do not restart or turn off the computer after the scan process. You still need to run another scan. Please follow the next procedure.
Procedure 4: Run extra scan with Junkware Removal Tool
To make sure that no more malicious files linked to “Windows Security Alert” are inside the computer, we must run another effective scanner. This time, use Junkware Removal Tool. No installation is necessary with this tool.
1. Click the button above to start the download process. Save the file to your preferred location.
2. Junkware Removal Tool will close all running applications later. So, before executing the file, please Bookmark or Print this page. And then, close all programs.
3. Double-click the JRT.exe file to initiate the tool.
4. It will prompt you to "Press any key to continue."
5. Junkware Removal Tool will create a Restore Point and proceed with the scan. Please wait for the scan process to finish.
6. After scanning the computer, JRT will open a Notepad containing scan logs. It may have not find “Windows Security Alert” relevant entities, but it will surely delete any malicious items not found in the previous scans.
Procedure 5: Reset Affected Internet Browser
Reset browser settings of Google Chrome:
1. Open Google Chrome browser.
2. In the address bar, type this: chrome://settings/ and then, press Enter.
3. Navigate at the end of the page and click on Show advanced settings.
4. At the bottom of the page, click on Reset settings to remove all changes made by “Windows Security Alert”.
Reset Internet Explorer Settings:
1. Open Internet Explorer software.
2. Navigate to top menu and click Tools > Internet Options.
3. On Internet Options window, select Advanced tab.
4. In order to reverse modifications caused by “Windows Security Alert”, click on Reset button to bring back Internet Explorer's settings to their default condition.
Reset Firefox to its default state:
1. Open Mozilla Firefox program.
2. Navigate to top menu and Open Help Menu. Then, select on Troubleshooting Information.
3. Click on Refresh Firefox button to erase the effect of “Windows Security Alert”.
Protect your PC from “Windows Security Alert” or Similar Attack
Turn On Safe Browsing Features
Google Chrome's Protection from Dangerous Sites
With Google Chrome's Dangerous Site Protection feature, you will have lesser risks browsing the web. It will display a warning when the site you are trying to visit is suspicious, thus, you can prevent “Windows Security Alert” infection. To enable protection from dangerous sites, please do these steps:
1. Open Google Chrome.
2. In the address bar, type this: chrome://settings/ and then, Press Enter.
3. Once on the settings page, click on Show advanced settings... at the bottom of the page to see the rest of the Chrome setup.
4. Locate Privacy section and mark 'Protect you and your device from dangerous sites'.
5. Please restart Google Chrome. New settings keep your browser safe while surfing the web.
Internet Explorer - Activate SmartScreen Filter
Internet Explorer versions 8 and 9 has this feature called SmartScreen Filter. It helps detect phishing web sites and protect you from downloading malicious programs including “Windows Security Alert”. To turn on SmartScreen Filter, follow these steps:
1. Please open Internet Explorer.
2. On top menu, select Tools (IE 9). For IE 8, please look for Safety menu.
3. Select SmartScreen Filter from the drop-down list and click on Turn on SmartScreen Filter.
4. Please restart Internet Explorer.
Mozilla Firefox - Block Attack Sites and Web Forgeries
Phishing and Malware Protection is a built-in feature on Firefox version 3 or later. It warns you when a page you are trying to visit contains phishing content or an attack site designed to drop threats such as “Windows Security Alert”. To help you keep safe while browsing the Internet using Firefox, please follow this guide:
1. Open Mozilla Firefox browser.
2. On top menu, click on Open Menu. Then select Options from the list.
3. Select Security and put a check mark on the following items:
- Warn me when sites try to install add-ons
- Block reported attack sites
- Block reported web forgeries
Edge Browser - SmartScreen Filter
SmartScreen filter is a built-in feature in Microsoft Edge browser that can help you deter malicious programs such as “Windows Security Alert”. It can block malicious web sites and downloads.
1. Open Microsoft Edge browser.
2. Click on More Actions button located at top right corner of the screen.
3. Select Settings from the drop-down list.
4. Under Settings menu, go to Advanced Settings section and click on View Advanced Settings.
5. Scroll down to "help protect my PC from malicious sites and downloads with SmartScreen Filter". Turn it to ON.
6.You may now restart Microsoft Edge browser.