Fix: Critical Microsoft Alert Scam


Critical Microsoft Alert is a pop-up scam designed by cybercriminals to fraud users and steal their money. While browsing the internet, you will be redirected to a new page that will display the warning pop-ups. Usually, the motive of the warning and page is to make believe users that this alert is from Microsoft. So, they don’t doubt and follow the instructions mentioned in the message. That will ultimately lead users into the scam. Here in this article, you will know how to fix critical Microsoft alert scam.

What is Critical Microsoft Alert Scam?

Fraudsters create a page that makes users believe that their system has encountered a critical error and they need to call the helpline to fix the issue. When users dial the helpline number, they talk with fake technical support executives who claim to be from Microsoft. Then so-called executives persuade users to subscribe their support package so that they can fix their computer. These people could also make users to purchase the removal tool; even that could be a trojan or spyware.

Cybercriminals who create such scam tries to generate fear among users so that they quickly call their support number. They even use the Microsoft logo on this page. The whole page looks like a Microsoft website; the pop-up message creates a loop which is not easy to close. Also, the pop-up message includes such text that could create fear and a sense of urgency in the users so that they quickly dial the helpline number. Below is an example message that you will see in the “Critical Microsoft Alert Scam.”

Critical Microsoft Error Scam

Critical Microsoft Alert Scam Example Text

** Critical Microsoft Alert **

Error # 3658fe270462e7d

Please call us immediately at: 0-800-046-5729

Please do not ignore this critical alert. If you close this page before calling us, your computer access will be disabled to prevent further damage to our network.

Your computer has alerted us that it has been infected with a Spyware and a virus. Our systems detected that the following information is compromised…

> Facebook Login
> Credit Card Number
> Email Account Login
> Photos stored on this computer

You must contact us immediately so that our expert engineers can walk you through the removal process over the phone. A certified Windows Support agent is standing by for your call right now.

Toll Free: 0-800-046-5729

Almost every Critical Alert from Microsoft scam contains similar warning messages. They tell you that your computer has some virus infection that is stealing your private information. You need to call them to remove this virus or so-called spyware. These kinds of scam pages hijack the settings of the browser you are using. So every time you open the browser, you will see this alert page. And it is going to tough to close this tab.

How does “Critical Microsoft Alert” appear in your System?

You will see this warning message while browsing through shady websites. Some websites on the internet add a redirection in their click event. So when you click on their page, they redirect you to such scam pages. They do this to earn a few bucks. To avoid the scam pages, you need to stop visiting such shady websites.

It could also be due to adware infection. The adware hijacks the settings of your browser and also redirects you to such scam pages. Adware enters in your system with the help of software bundling. Their makers bundle the adware with free and pirated software. When users download and install such software, they also install the adware then after they start seeing such fraud pages in their browser.

The Dangers of “Critical Microsoft Alert” Scam

The alert message usually doesn’t pose any danger unless you call to the support number. Below are the risks of following such scam messages.

  • You will be charged heavily for calling to their helpline number as they usually have premium numbers.
  • They will persuade you into subscribing for a premium protection plan that is good for nothing.
  • They could also tell you to install the removal tool, which is spyware and will revert your activities to their makers.
  • It displays several ads in the form of banners, pop-ups, and hyperlinks that will lead you to malicious websites.

How to Fix Critical Microsoft Alert Scam?

To remove the “Critical Microsoft Alert” scam, you need to go through complicated process and steps. You have to remove the culprit adware that is causing the issue then remove the hijacker from your browsers. The process is going to take some time; you can go to the automatic removal steps if you don’t want to go through manual steps.

Step 1 – Check the Running Processes

You need to check the processes that are running in your PC and their usage to know which process is the malware. To do that open the task manager and then go to details, now search each process on Google to know about them.

Press Ctrl+Shift+Esc to open the task manager, then go to the Details tab.

Task Manager

Step 2 – Remove Suspicious Software

Press the Windows button and R key to open the run dialog.

Now type appwiz.cpl and click OK.

Uninstall Programs 1

Now the list of all programs installed on your computer opens. Locate the suspicious applications, Right click on them and choose Uninstall.

Uninstall Programs 2

Now follow the screen instructions to remove it.

Step 3 – Reset the Browsers

Resetting the browser will remove the incorrect settings and hijackers from your system. Follow the below reset guides to proceed.

Automatically Remove Malware

MalwareFox antimalware detects and removes all kind of malware, including hijackers, spyware, trojans, and even rootkits.

Download MalwareFox to proceed with the steps

Open the MalwareFox installer and follow the instructions to install MalwareFox on your computer.

Once the MalwareFox is installed, let it update the program and the signature database.

MalwareFox Updating Signature

Now click on the Scan button.

Scan with MalwareFox 1

Once the scan is completed, click on Next to remove the threats from your PC.

Scan with MalwareFox 3

You have cleaned your PC from malware. Keep the MalwareFox’s real-time protection feature enabled so that it can protect you from such threats in the future.

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