Remove InfiniteTear Ransomware Virus (.JezRoz File Extension)


InfiniteTear is a type of ransomware virus. It encrypts various files on bugged machine. Then attacker demands a ransom and promise that victimís files will be decrypted in return. This ransom virus affixes .JezRoz extension to all encrypted files.

InfiniteTear informs victims about file encryption. It gives instructions on how to regain access to compromised data. Malware author try to blackmail victims that they have to pay the ransom otherwise, their files cannot be retrieved. Cyber crook asks to pay $260 in Bitcoin currency. Victims were given 7 days to settle the demand. After that time frame, the key will be deleted.

We highly encourage you not to contact malware author. Take note that paying the ransom is not the key to restore your files. In fact, even if you pay the ransom, you have no assurance that maker of InfiniteTear will decrypt your files. Attacker might just ask you for a higher amount. Needless to say that putting your trust to these kinds of people is not worth it.

The main goal of InfiniteTear is to collect money from its victims. Therefore, dealing with them is just a waste of time and money. In case like this, the best way to retrieve your locked files is through your backup.

To prevent having issue like InfiniteTear, you should never open emails from unknown senders. Avoid clicking suspicious content while surfing online. Download and install files only from trusted sources. You have to be very cautious as types of ransom virus including InfiniteTear may get in onto your computer any on these flaws.

To stop InfiniteTear virus from bothering you, then you have to remove it as soon as you can.

InfiniteTear

InfiniteTear or .JezRoz file extension is a computer virus that locks access to victimís files. Malware author demand a ransom and threaten victims that they can no longer retrieve their files if they did not pay.

Threat Summary

Threat: InfiniteTear
Type: Ransomware
Brief Description: This ransom virus encrypts selected files on the computer and prompts user to pay for decryption key.
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Description

InfiniteTear is a type of ransomware virus. It encrypts various files on bugged machine. Then attacker demands a ransom and promise that victimís files will be decrypted in return. This ransom virus affixes .JezRoz extension to all encrypted files.

InfiniteTear informs victims about file encryption. It gives instructions on how to regain access to compromised data. Malware author try to blackmail victims that they have to pay the ransom otherwise, their files cannot be retrieved. Cyber crook asks to pay $260 in Bitcoin currency. Victims were given 7 days to settle the demand. After that time frame, the key will be deleted.

We highly encourage you not to contact malware author. Take note that paying the ransom is not the key to restore your files. In fact, even if you pay the ransom, you have no assurance that maker of InfiniteTear will decrypt your files. Attacker might just ask you for a higher amount. Needless to say that putting your trust to these kinds of people is not worth it.

The main goal of InfiniteTear is to collect money from its victims. Therefore, dealing with them is just a waste of time and money. In case like this, the best way to retrieve your locked files is through your backup.

To prevent having issue like InfiniteTear, you should never open emails from unknown senders. Avoid clicking suspicious content while surfing online. Download and install files only from trusted sources. You have to be very cautious as types of ransom virus including InfiniteTear may get in onto your computer any on these flaws.

To stop InfiniteTear virus from bothering you, then you have to remove it as soon as you can.

InfiniteTear

Procedures to Remove InfiniteTear

Download FREE Removal Tool

Removal steps on this page will help you get rid of the threat effectively using tools and virus scanners. Please make sure that you will carry out the guide in exact order.

Procedure 1: Scan Computer in Safe Mode Using Installed Anti-virus Program

1. First, we will try to remove Remove InfiniteTear Ransomware Virus (.JezRoz File Extension) by running a virus scan under Safe Mode with Networking. To perform this task, please complete these procedures.

Start in Safe Mode with Networking (Windows XP/Vista/7 Instruction)

- Please restart the computer and just before Windows start, press F8 on your keyboard repeatedly. You will be presented with Advanced Options Menu.
- From the selections, choose Safe Mode with Networking. Please use keyboard's arrow up/down to navigate between selections and press Enter to proceed.

win7-safemode

Start Windows 8 in Safe Mode with Networking

- Please restart the computer and as soon as it begins to start, please press Shift+F8 keys.
- Instead of seeing Advance Boot Options, Windows 8 will display Recovery Mode. Continue with the given steps until you reach Safe Mode function.
- Click on 'See advanced repair options'.

win8-recovery

- Then, click on Troubleshoot.
- Next, please select Advanced options.
- On the next window, please choose Windows Startup Settings.
- Lastly, click on Restart button. Windows 8 will now restart and boot into Advanced Boot Option wherein you can run the system in Safe Mode with Networking.

win8-safemode

2. Open your installed anti-virus programs and update it to the most recent version by automatically downloading necessary updates.

3. Thoroughly scan the computer and remove all identified threats. Do not restart or turn off the computer after the scan process. You still need to run another scan. Please follow the next procedure.

Procedure 2: Scan and remove InfiniteTear files with MalwareBytes Anti-Malware

To remove InfiniteTear, download Malwarebytes Anti-Malware. This tool is effective in getting rid of Trojans, viruses and malware.

Download Removal Tool

1. After downloading, please install the program using the default settings.

2. At the end of the installation, please make sure that it will download necessary updates.

3. Once update has completed, MBAM will launch.

MBAM Scanner

4. Select SCAN from the top menu. Then, click on Threat Scan (Recommended) section.

5. Click on Start Scan to thoroughly scan the computer. Remove all threats detected by this anti-malware program after the process.

Procedure 3: Run Microsoft Safety Scanner to remove InfiniteTear components.

MS Safety Scanner is a free security tool that offers on-demand virus scanning and helps remove threats from the infected computer. It is a stand-alone program that works even with existing antivirus program.

Important: Each download of Microsoft Safety Scanner expires 10 days after the acquisition date. If this period lapses, you need to download the same program from the same location again. New download contains newer virus definition and database to detect and clean most recent viruses.

To use this tool in removing InfiniteTear, please follow this procedure.

1. Download Microsoft Safety Scanner from official web site. Click on the button below.

Download Safety Scanner

2. Save the file to a convenient location such as Desktop.

3. Once the download completes, browse the folder and double-click on the file msert.exe. Icon for this file looks like this.

MS Safety Scanner Icon

4. If Windows prompts for a security warning and ask if you want to run the file, click on Run. For Windows Vista/7 users, you may right-click on the file and select Run as administrator from the selection.

Run as administrator

5. On initial run, the tool will display End User License Agreement, please accept the terms and click Next. Continue on the process until you reach the Scan Type window.

6. Select on Full scan to entire the system and detect any presence of InfiniteTear. Then, click Next button to begin the scan process. Scanning may take a while, please be patient.

Full Scan

7. Once Microsoft Safety Scanner finished on scanning the computer, it will display the result. If it finds presence of InfiniteTear and other malware, the tool removes them automatically.

8. Click on Finish button to close the tool.

Recover InfiniteTear Encrypted Files

InfiniteTear Decryption Tool

At this time, there is no definite way to decrypt files encrypted by InfiniteTear. We are waiting for decryption tool from various computer security developers. You will see update on this area as soon as InfiniteTear decryptor was made available.

Use ShadowExplorer to Recover Files

Recovering InfiniteTear encrypted files using this tool may only be possible if the virus did not erased the Shadow Copies of files on your computer. Volume Shadow Service is a Windows feature and is a component of Windows Backup and System Restore. Backup data are kept automatically in the system after enabling System Restore. Therefore, you may never use this feature when System Restore not active on the computer.

1. Download the most recent version of ShadowExplorer from their official website. Click the button below.

Download ShadowExplorer

2. Install this program on your computer. It should initialize after the installation process. You may also double-click the created icon to run ShadowExplorer.

Click Icon

3. On main interface, click on the Drive Path at upper left corner to list all Volume Shadow Copies kept on your computer.

Select Drive

4. Select preferred time and date you wish to restore. It is suggested to select the most recent copy before the InfiniteTear infection.

5. Right-click on the folder you wish to restore. Then, click on Export.

Export Files

6. ShadowExplorer will prompt for the new location of files to recover. Please specify the path where you want to save copies of your files.

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