How to Remove HrHr Ransomware Virus

HrHr is a ransom virus that uses .leenapidx@snakebite.com.hrhr file extension to rename all encrypted files. The same with Russenger, Thanatos, and BlackRuby ransomware, it threatens victims that the only way to restore their files is through paying ransom.

Threat Summary

Threat: HrHr
Type: Ransomware
Brief Description: This ransom virus encrypts selected files on the computer and prompts user to pay for decryption key.
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Description

HrHr is a dreadful ransomware virus that can infiltrate on the computer system through several factors. This file-encrypting virus serves as malicious e-mail attachment. It can be injected into your PC when you download program from unknown or distrustful source. Clicking suspicious links or doubtful items while you surf on the internet is another flaw to get your PC infected with HrHr virus.

HrHr encrypt various files like documents, databases, videos, images, and other crucial data saved on infected computer. Aside from being unusable, you may also notice that your files were renamed by affixing .leenapidx@snakebite.com.hrhr extension.

A ransom note presented by HrHr state that your files have been encrypted. To recover files, you are advised to download and install TOR browser, or send an e-mail to leenapidx@snakebite.com. It did not reveal yet the amount need to settle. Instead, it assures victim that they will decrypt files after paying ransom. Attacker allows victims to attach 1-2 files with a total of 3MB and they will decrypt it for free.

No matter what promises announced by malware author, we do not advise to contact or deal with them. Be warned that the main goal of HrHr is to extort money from its victims. Once they got the money, they dont care any more to your encrypted data. In worst scenario, malware author may demand for higher amount and yet, they still hold access to your precious files.

In case like this, the best you can do to retrieve your files is to depend from your backup. Meanwhile, to prevent more damages that HrHr virus will bring into your computer, you must remove it immediately.

For complete instructions on how to eliminate HrHr virus, just follow the steps below.

HrHr

Procedures to Remove HrHr

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Removal steps on this page will help you get rid of the threat effectively using tools and virus scanners. Please make sure that you will carry out the guide in exact order.

Procedure 1: Scan Computer in Safe Mode Using Installed Anti-virus Program

1. First, we will try to remove How to Remove HrHr Ransomware Virus by running a virus scan under Safe Mode with Networking. To perform this task, please complete these procedures.

Start in Safe Mode with Networking (Windows XP/Vista/7 Instruction)

- Please restart the computer and just before Windows start, press F8 on your keyboard repeatedly. You will be presented with Advanced Options Menu.
- From the selections, choose Safe Mode with Networking. Please use keyboard's arrow up/down to navigate between selections and press Enter to proceed.

win7-safemode

Start Windows 8 in Safe Mode with Networking

- Please restart the computer and as soon as it begins to start, please press Shift+F8 keys.
- Instead of seeing Advance Boot Options, Windows 8 will display Recovery Mode. Continue with the given steps until you reach Safe Mode function.
- Click on 'See advanced repair options'.

win8-recovery

- Then, click on Troubleshoot.
- Next, please select Advanced options.
- On the next window, please choose Windows Startup Settings.
- Lastly, click on Restart button. Windows 8 will now restart and boot into Advanced Boot Option wherein you can run the system in Safe Mode with Networking.

win8-safemode

2. Open your installed anti-virus programs and update it to the most recent version by automatically downloading necessary updates.

3. Thoroughly scan the computer and remove all identified threats. Do not restart or turn off the computer after the scan process. You still need to run another scan. Please follow the next procedure.

Procedure 2: Scan and remove HrHr files with MalwareBytes Anti-Malware

To remove HrHr, download Malwarebytes Anti-Malware. This tool is effective in getting rid of Trojans, viruses and malware.

Download Removal Tool

1. After downloading, please install the program using the default settings.

2. At the end of the installation, please make sure that it will download necessary updates.

3. Once update has completed, MBAM will launch.

MBAM Scanner

4. Select SCAN from the top menu. Then, click on Threat Scan (Recommended) section.

5. Click on Start Scan to thoroughly scan the computer. Remove all threats detected by this anti-malware program after the process.

Procedure 3: Run Microsoft Safety Scanner to remove HrHr components.

MS Safety Scanner is a free security tool that offers on-demand virus scanning and helps remove threats from the infected computer. It is a stand-alone program that works even with existing antivirus program.

Important: Each download of Microsoft Safety Scanner expires 10 days after the acquisition date. If this period lapses, you need to download the same program from the same location again. New download contains newer virus definition and database to detect and clean most recent viruses.

To use this tool in removing HrHr, please follow this procedure.

1. Download Microsoft Safety Scanner from official web site. Click on the button below.

Download Safety Scanner

2. Save the file to a convenient location such as Desktop.

3. Once the download completes, browse the folder and double-click on the file msert.exe. Icon for this file looks like this.

MS Safety Scanner Icon

4. If Windows prompts for a security warning and ask if you want to run the file, click on Run. For Windows Vista/7 users, you may right-click on the file and select Run as administrator from the selection.

Run as administrator

5. On initial run, the tool will display End User License Agreement, please accept the terms and click Next. Continue on the process until you reach the Scan Type window.

6. Select on Full scan to entire the system and detect any presence of HrHr. Then, click Next button to begin the scan process. Scanning may take a while, please be patient.

Full Scan

7. Once Microsoft Safety Scanner finished on scanning the computer, it will display the result. If it finds presence of HrHr and other malware, the tool removes them automatically.

8. Click on Finish button to close the tool.

Recover HrHr Encrypted Files

HrHr Decryption Tool

At this time, there is no definite way to decrypt files encrypted by HrHr. We are waiting for decryption tool from various computer security developers. You will see update on this area as soon as HrHr decryptor was made available.

Use ShadowExplorer to Recover Files

Recovering HrHr encrypted files using this tool may only be possible if the virus did not erased the Shadow Copies of files on your computer. Volume Shadow Service is a Windows feature and is a component of Windows Backup and System Restore. Backup data are kept automatically in the system after enabling System Restore. Therefore, you may never use this feature when System Restore not active on the computer.

1. Download the most recent version of ShadowExplorer from their official website. Click the button below.

Download ShadowExplorer

2. Install this program on your computer. It should initialize after the installation process. You may also double-click the created icon to run ShadowExplorer.

Click Icon

3. On main interface, click on the Drive Path at upper left corner to list all Volume Shadow Copies kept on your computer.

Select Drive

4. Select preferred time and date you wish to restore. It is suggested to select the most recent copy before the HrHr infection.

5. Right-click on the folder you wish to restore. Then, click on Export.

Export Files

6. ShadowExplorer will prompt for the new location of files to recover. Please specify the path where you want to save copies of your files.

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