MyPC Doctor is fake Technical Support Service. It shows fake security alert claiming that your system is in trouble. Then it advised its target victim to call to their Support Hotline at numbers 1855-223-9012 and 0800-066-2548 to help resolve the said issue. Be warned that the real aim of MyPC Doctor is to bother you, so you may convince to call to their Fake Tech Support. But take note that Support Service from this group is not free of charge. MyPC Doctor is one more way of crooks to steal money from PC users.
When pop-up alert appear, it only means that MyPC Doctor adware do exist and ruin your PC. Other virus or any threats has no real linked to the actual state of your system. Hence, you really don’t need for Tech Support. Once you call to their Support Hotline, cyber crooks will only confirm that your PC is infected with virus. They even claimed that your PC is engaged with a large number of viruses. To fix these issues, they will insist to pay for products and services that you don’t really need.
MyPC Doctor sneaks into the PC through various means. This can be deployed through vicious web sites and fake software updates. Some may acquire MyPC Doctor via spam email attachments, and through downloading programs from unreliable sources. By using such tactics, MyPC Doctor can hit Chrome, Firefox, Edge, and Internet Explorer with much ease.
As soon as you receive alarming pop-up alert from MyPC Doctor, just don’t bother to call to their Tech Support number. All you can do to fix this issue is to remove it.
Threat Summary
| Threat: | MyPC Doctor |
| Type: | Scam Technical Support |
| Brief Description: | Fake technical support website issues fake alerts to entice victim into calling paid support hotline numbers. |
| Removal Tool: | â–¼ DOWNLOAD MalwareFox |
Description
MyPC Doctor is fake Technical Support Service. It shows fake security alert claiming that your system is in trouble. Then it advised its target victim to call to their Support Hotline at numbers 1855-223-9012 and 0800-066-2548 to help resolve the said issue. Be warned that the real aim of MyPC Doctor is to bother you, so you may convince to call to their Fake Tech Support. But take note that Support Service from this group is not free of charge. MyPC Doctor is one more way of crooks to steal money from PC users.
When pop-up alert appear, it only means that MyPC Doctor adware do exist and ruin your PC. Other virus or any threats has no real linked to the actual state of your system. Hence, you really don’t need for Tech Support. Once you call to their Support Hotline, cyber crooks will only confirm that your PC is infected with virus. They even claimed that your PC is engaged with a large number of viruses. To fix these issues, they will insist to pay for products and services that you don’t really need.
MyPC Doctor sneaks into the PC through various means. This can be deployed through vicious web sites and fake software updates. Some may acquire MyPC Doctor via spam email attachments, and through downloading programs from unreliable sources. By using such tactics, MyPC Doctor can hit Chrome, Firefox, Edge, and Internet Explorer with much ease.
As soon as you receive alarming pop-up alert from MyPC Doctor, just don’t bother to call to their Tech Support number. All you can do to fix this issue is to remove it.
Procedures to Remove MyPC Doctor
Removal steps on this page will help you get rid of the threat effectively using tools and virus scanners. Please make sure that you will carry out the guide in exact order.
Procedure 1: Scan Computer in Safe Mode Using Installed Anti-virus Program
1. When troubleshooting a PC, one common step is to boot operating system into Safe Mode with Networking. The same approach will be used in the removal of MyPC Doctor. Please execute instructions based on your Windows OS version.
Start Windows 8 / Windows 10 in Safe Mode with Networking
- Close all running programs on your computer because we will need to restart Windows on this procedure.
- Press and Hold Shift key on your keyboard while clicking on Restart.
- You will then be presented with Troubleshooting Options.
- Click on Troubleshoot icon.
- Then, Click on Advanced Options icon.
- Select Startup Settings icon and then, Click on Restart button.
- When Windows restarts, it will prompt to choose number from the list of options. Press the number on your keyboard that corresponds to Safe Mode with Networking, commonly number 5.
- Once in Safe Mode, please proceed to the next step which is running a virus scan on the computer.
Start in Safe Mode with Networking (Windows XP / Vista / 7 Instruction)
- Please restart the computer and just before Windows start, press F8 on your keyboard repeatedly. You will be presented with Advanced Options Menu.
- From the selections, choose Safe Mode with Networking. Please use keyboard's arrow up/down to navigate between selections and press Enter to proceed.
2. Once your Windows is running in Safe Mode, open your installed anti-virus programs and update it to the most recent version by automatically downloading necessary updates.
3. Thoroughly scan the computer and remove all identified threats. Do not restart or turn off the computer after the scan process. You still need to run another scan. Please follow the next procedure.
Procedure 2: Scan and remove MyPC Doctor files with MalwareBytes Anti-Malware
To remove MyPC Doctor, download Malwarebytes Anti-Malware. This tool is effective in getting rid of Trojans, viruses and malware.
1. After downloading, please install the program using the default settings.
2. At the end of the installation, please make sure that it will download necessary updates.
3. Once update has completed, MalwareFox will launch.
4. Select SCAN button of MalwareFox application.
5. Scanning process will start and infections list will be displayed. Click NEXT to remove them.
Procedure 3: Run extra scan with Junkware Removal Tool
To make sure that no more malicious files linked to MyPC Doctor are inside the computer, we must run another effective scanner. This time, use Junkware Removal Tool. No installation is necessary with this tool.
1. Click the button above to start the download process. Save the file to your preferred location.
2. Junkware Removal Tool will close all running applications later. So, before executing the file, please Bookmark or Print this page. And then, close all programs.
3. Double-click the JRT.exe file to initiate the tool.
4. It will prompt you to "Press any key to continue."
5. Junkware Removal Tool will create a Restore Point and proceed with the scan. Please wait for the scan process to finish.
6. After scanning the computer, JRT will open a Notepad containing scan logs. It may have not find MyPC Doctor relevant entities, but it will surely delete any malicious items not found in the previous scans.
Procedure 4: Reset Affected Internet Browser
Reset browser settings of Google Chrome:
1. Open Google Chrome browser.
2. In the address bar, type this: chrome://settings/ and then, press Enter.
3. Navigate at the end of the page and click on Show advanced settings.
4. At the bottom of the page, click on Reset settings to remove all changes made by MyPC Doctor.
Reset Internet Explorer Settings:
1. Open Internet Explorer software.
2. Navigate to top menu and click Tools > Internet Options.
3. On Internet Options window, select Advanced tab.
4. In order to reverse modifications caused by MyPC Doctor, click on Reset button to bring back Internet Explorer's settings to their default condition.
Reset Firefox to its default state:
1. Open Mozilla Firefox program.
2. Navigate to top menu and Open Help Menu. Then, select on Troubleshooting Information.
3. Click on Refresh Firefox button to erase the effect of MyPC Doctor.
Protect your PC from MyPC Doctor or Similar Attack
Turn On Safe Browsing Features
Google Chrome's Protection from Dangerous Sites
With Google Chrome's Dangerous Site Protection feature, you will have lesser risks browsing the web. It will display a warning when the site you are trying to visit is suspicious, thus, you can prevent MyPC Doctor infection. To enable protection from dangerous sites, please do these steps:
1. Open Google Chrome.
2. In the address bar, type this: chrome://settings/ and then, Press Enter.
3. Once on the settings page, click on Show advanced settings... at the bottom of the page to see the rest of the Chrome setup.
4. Locate Privacy section and mark 'Protect you and your device from dangerous sites'.
5. Please restart Google Chrome. New settings keep your browser safe while surfing the web.
Internet Explorer - Activate SmartScreen Filter
Internet Explorer versions 8 and 9 has this feature called SmartScreen Filter. It helps detect phishing web sites and protect you from downloading malicious programs including MyPC Doctor. To turn on SmartScreen Filter, follow these steps:
1. Please open Internet Explorer.
2. On top menu, select Tools (IE 9). For IE 8, please look for Safety menu.
3. Select SmartScreen Filter from the drop-down list and click on Turn on SmartScreen Filter.
4. Please restart Internet Explorer.
Mozilla Firefox - Block Attack Sites and Web Forgeries
Phishing and Malware Protection is a built-in feature on Firefox version 3 or later. It warns you when a page you are trying to visit contains phishing content or an attack site designed to drop threats such as MyPC Doctor. To help you keep safe while browsing the Internet using Firefox, please follow this guide:
1. Open Mozilla Firefox browser.
2. On top menu, click on Open Menu. Then select Options from the list.
3. Select Security and put a check mark on the following items:
- Warn me when sites try to install add-ons
- Block reported attack sites
- Block reported web forgeries
Edge Browser - SmartScreen Filter
SmartScreen filter is a built-in feature in Microsoft Edge browser that can help you deter malicious programs such as MyPC Doctor. It can block malicious web sites and downloads.
1. Open Microsoft Edge browser.
2. Click on More Actions button located at top right corner of the screen.
3. Select Settings from the drop-down list.
4. Under Settings menu, go to Advanced Settings section and click on View Advanced Settings.
5. Scroll down to "help protect my PC from malicious sites and downloads with SmartScreen Filter". Turn it to ON.
6.You may now restart Microsoft Edge browser.
